Implementation Starts with ”Best Practice”
The core idea of Maconomy Power Launch is to deliver a fully pre-configured solution to your company, where we have thought about how you are going to work based on 30 years of experience and hundreds of implementations.
Think of Power Launch as a starting point for your implementation. It’s not a rigid solution that locks everything down and allows no flexibility. You can decide how much of the starting point you want to use. If you use it all, we will just need your data to set up the solution and we are ready to train you. In most cases, this best practice meets up to 90% of your requirements. You can then configure or extend the last 10% to meet your full satisfaction.
Best Practice Implementation Model
An implementation model has been developed by drawing from thousands of real-world implementations. This model is based on the PRINCE2 methodology and has been adapted to align with the concept of implementing Best Practice solutions.
15 Steps to Fully Implemented
When we follow the baseline of our model we bring you from start to fully implemented in 15 overall steps. There will of course be other tasks to be completed, but the model below give you a good idea of what the steps are from we start till you start getting the full value of your solution.
To learn more about each stage and the steps available to facilitate the process, click on the corresponding stage button.
Step 1 - Customer Environments Delivered
Deltek ensures we get your solution ordered and setup in our cloud environment. This is not only 1 solution, but actually 4 solutions for both setup, test, support and live usage. We use a template and check-list together with our cloud operations team to ensure the full solution is delivered with the pre-configured setup and even sample demo data so we can start training you on how it works.
Step 2 - Project Planning & Kick Off Meeting
Delteks project manager has met with your project manager to go through the steps and agree on team, plan and deadlines. We now host a project kick-off meeting for the full team on both sides to understand the scope – objectives – team and we host some of the key activities in the project. We follow a standard project plan and kick-off presentation to ensure we cover it all.
Step 3 - Solution Overview Training
We now truly start the implementation and we provide you a 2 day overview training of the solution and you are supposed to be present with the full team from your side that will be part of the implementation – and thereby we ensure that all is brought up to the same full understanding of the standard solution and have this holistic view of the solution. We follow our standard solution and presentation to show the solution, but obviously adjusted to your scope of implementation.
Step 4 - Solution Validation Workshops
We move on to hosting the solution validation workshops. For each area in the solution we provide an overview of standard processes, roles and reports and we ensure we take decisions on the setup and setup related data that is still open for changes to provide you a full solution, and that you need to provide to us. The key part is that we have the right people in the room to take the decisions if things turn up that we need to further enhance the solution with to meet your business requirements, these will appear during these sessions – and can lead to specific design workshops and a sub-sequent change request to the solution.
Step 5 - Data Conversion Strategy & Training
We use our standard data conversion strategy presentation to present to you how we do data conversion as part of this implementation. We also train you in how to use our data conversion tools to deliver the data and how to upload and test how it’s working. We are training you in order to be able to host and manage the data conversion, but we provide services to assist you during the process.
Step 6 - Apply Business Decisions in Configuration
Based on the solution validation workshops and the data provided from you as a customer around the setup, Deltek will now have the information to configure the first version of your full solution
Step 7 - Master & Transactional Data Load
Based on the data conversion tools provided to you it is now your job to deliver a first version of data based on the defined data conversion strategy and upload it into the test system so that we can verify that the data conversion is working and we have your data in the solution for the first build and for your full verification of the solution. Deltek is obviously available to assist.
Step 8 - Super User & Verification Training
Deltek will now teach your super users in your first full version of the solution including your data. We will teach you and provide you training material so that you can teach your end-users. As part of this training we will now also ask you to verify and test that the solution is working as intended and we provide you the test scripts to do so.
Step 9 - Solution Validation & Update Changes
As you were properly trained in the previous step it is now time for you to fully control that all things are tested. Any findings will be documented by you – and Deltek will be responsible for adjusting the solution. Some of the changes might be related to the data conversion you are delivering and therefore for yourself to fix.
Step 10 - Clean and Deliver All Data
Where the previous steps ensure all data conversion was working your job is now to deliver all master and transaction data in a fully cleansed format for the go live solution.
Step 11 - Live Configuration
Deltek will now apply the full configuration based on all previous steps and conclusions into the live production solution.
Step 12 - Master & Transactional Data in Production
All the data that was cleaned and delivered in step 10 will now be uploaded into the Live production environment. Deltek will assist you with this task, but it’s your job to ensure you that data is correct and cleansed.
Step 13 - End User Training
As we are now getting closer to go live it is time for you to train your end-users. Material, online training and actual training of your super users were done in step 8, and it’s now your job to execute the training of your end-users. We have provided the tools for you to do it – and you execute. We recommend all end-user training to be conducted in a role based manor and that’s how we have provided the tools to support you.
Step 14 - Solution Available for All End Users
The solution is now live and you can start using the solution. We recommend you to have a plan for how your super users are available to help them. That can i.e. be daily open time slots where they can join you in meeting rooms or similar setup. Also remember to celebrate and communicate about the go live and again about why this change is happening.
Step 15 - Go-Live & First Month End Support
Deltek will be available throughout the whole first month with support and especially around the first month end to ensure that processes are running smooth with key areas like month-end, revenue recognition, invoicing, reporting etc. – before we then finally hand it over to our customer care team and close the project officially.
The Winning Team to Make it Happen
Below you get an overview of who is involved in the implementation of your solution – both from your side as well as Deltek. The overview shows all roles we foresee in an implementation even if you are a thousand person company.
Expand the sections below the image to learn more about the Customer Core Team roles.
Project Sponsor
They are responsible for the success of a project and provide necessary guidance and resources to the project team and manager.
- Provide high level project direction
- Ensure resources required for a successful project are made available
- Remove roadblocks and provide support
- Review project scope regularly
- Take decisions on solution if not done by core team
Project Manager
The role of the project manager is to organize, track, and ultimately lead their team to execute work within a project.
- Provide overall project direction
- Provide resources needed for successful project and deliver activities as agreed
- Manages internal Project Team Meetings
- Update internal stakeholders on the status of the project
- Communicate regularly with Deltek Project Manager
- Internal planning & communication
Change Management & Education
To help implement strategies for effecting change, controlling change and helping people to adapt to change through effective collaboration with the project teams and educating users.
- Internal Change Management
- Promote process changes internally
- Train and Support the end users
Functional Owner Finance
A super user for the finance functions that will work with the project manager and Deltek consultant to apply and support the Power Launch setup.
- Attend project meetings
- Develop a comprehensive understanding of the core functionality of your modules
Functional Owner Projects
A super user for the operational functions that will work with the project manager and Deltek consultant to apply and support the Power Launch setup.
- Attend project meetings
- Develop a comprehensive understanding of the core functionality of your modules
Test Responsible
A role which will work with the Deltek consultant to understand testing needs and and setup a testing plan.
- Understand and complete testing and training requirements
- Work with data owners for data conversation and verify test system data
Data Owners/Cleaners (Data Conversion Responsible)
To work with the Deltek consultant to convert existing data into the appropriate format for Power Launch.
- Learn how to use the data conversion tools to host and manage this process
- Prepare and import clean data in the format requested by Deltek
- Work with testing resource to upload converted data into test system for first build
- Deliver master and transactional data into fully cleansed format for go live solution
Technical Owner Integrations
A technical role to work with the Deltek integrations consultant for any additional integrations/extensions that need to be configured.
- Review technical integrations needed in addtion to the standard Power Launch solution
- Work with Customer Core Team to ensure the relevant technical solutions comply with the requirements